Giving Feedback that Delivers Results
Overview
Many people, when they hear about feedbcak in organizations and the workplace, think immediately of performance reviews. But feedback should not be isolated to these formal structures. This workshop is about the more informal methods of feedback that managers and coworkers can use to have more productive conversations that drive behavioral change. Through understanding the importance of dialogue, strategic questions to drive conversation, and mistakes to avoid, you'll be able to have more productive feedback conversations in your workplace (and maybe even at home, too).
Highlights
- Communicaiton
- Performance Reviews
- Feedback
- Management
- Leadership
Prerequisites
None
Designed For
Business Professionals
Objectives
- Understand the importance of dialogue and techniques to ask questions to extend the conversation
- Learn common mistakes for why feedback doesn't stick and how to avoid them
- Practice a three-step framework for owning your message to confidently lead feedback conversations
Preparation
None
Leader(s):
Leader Bios
Jill Schiefelbein, Business Professionals Network Inc ACPEN
Jill Schiefelbein, The Dynamic Communicator(R), thrives at the intersection of communication, education, and technology. From analyzing classified documents obtained from military raids of terrorist camps to assess jihad messaging strategies, to teaching business communication for 11 years at the largest university in the country, to starting and managing an online education office serving 60,000+ students, to her own award-winning entrepreneurial ventures, Jill successfully creates and executes communication strategies help people and companies solve problems, retain and develop consumers, and enhance the bottom line. Jill is co-author of the textbook Business and Professional Communication in the Global Workplace, has a widely viewed presence on YouTube, and is an official video partner and contributing writer for Entrepreneur(R). Her next book, Dynamic Communication: Strategies to Grow, Manage, and Lead Your Business, will hit bookstores in May 2017.
Non-Member Price $59.00
Member Price $39.00